Support Center

Need help with onboarding, verification, or integration? Our support team is ready to assist — choose the channel that works best for you. We prioritize critical requests and aim for fast turnaround.

WhatsApp
Instant responses during business hours
Phone
+91 81693 79334 · Mon–Fri, 10am–7pm
Email
Detailed assistance and documents
Typical response: within 24 hours
Priority support for Verified & Premium plans

Common questions

How long does verification take?
Our SLA is typically 72 hours from complete submission. Complex or missing documents may extend this; we'll notify you with next steps.
What documents are required?
Project plans, title documents, tenant list, identity proofs, and any compliance certificates (RERA, environmental). A checklist is provided during application.
What happens if verification fails?
You'll receive a clear report with issues and recommended fixes. You can resubmit after corrections; fees may be refundable in specific cases (see Terms).
How do I get API access?
Request API access via the Support Center. Once approved, we provide sandbox keys and full API docs. Premium partners get priority onboarding.